Comcast takes security issues seriously and is committed to protecting our customers andother consumers against fraud and identity theft.

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In the unfortunate event that your identity has been stolen and/or fraudulently used toacquire Comcast services, or in some other way been utilized on a Comcast account, use theinformation on this site to initiate a claim process. This site also provides important tips tohelp protect your identity.

Here’s what you can expect:

• You will need to provide information about yourself and information you have regarding your claim.
• You will need to send us any documents that support your claim.
• Comcast will review the information and documents that you provided and will investigate the claim.
• Comcast will contact you when we receive your information and documents and as needed throughout the process. Please be advised that the entire process, start to finish, may take up to 30 days.

If you believe you have been the victim of fraud or identity theft and need to submit a claimto Comcast here is how to get started:

1. Complete the Identity Theft Victim’s Complaint and Affidavit Form

   • Click here to access the identity theft affidavit.

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2. The completed affidavit must be submitted to Comcast (not the FTC), along with the following documentation:

   • Proof of residency during the time the Comcast services were under your name. You can submit lease agreements, utility bills, or mortgage statement with your name.
   • A copy of your valid government-issued photo identification card. You can submit a copy of your driver’s license, state-issued ID card or your passport.

   The paperwork may be emailed, faxed or mailed to Comcast at: Cisdem video player for mac.

   Note: Due to COVID-19, Email and Fax communications are preferred over Mail.

   Email:
   CSA_IDT@comcast.com

   Fax:
   Comcast Customer Security Assurance
   Attention Fraud Department
   866-308-1542

   Mail:
   Comcast
   Customer Security Assurance
   Attention Fraud Department
   101 Woodcrest Rd, Suite 141
   Cherry Hill, NJ 08003
   844-335-8719

3. A Comcast representative will contact you within 2 business days of our receipt of the requested documentation.

4. While Comcast is investigating your claim, we will suspend our collection activity on the suspect account and request that any consumer credit bureau the suspect account has been reported to will be notified that the account is under investigation for identity theft. If Comcast concludes that the suspect account was the result of identity theft, Comcast will request the removal of the suspect account by the consumer credit bureaus from your consumer credit report.

Security Basics and Tips to Protect Yourself from Identify Theft

Protect yourself. Visit http://internetsecurity.xfinity.com/digital-safety-basics/ for help withprotecting your identity and other valuable security tips. For more information on identitytheft, privacy and online security, please visit the Federal Trade commission's site: https://www.consumer.ftc.gov/topics/privacy-identity-online-security.

OLEVIA TV remote codes. If you need remote codes for your OLEVIA TV to control it with a universal remote control, these codes will operate your OLEVIA TV. We have 4 and 5 digit codes below for your TV that are working. If the first does not work keep trying the codes down the list.

Common Remote Codes for OLEVIA TVs
1610
11610
12272
11240
11331
11144
11858

If you have Satellite TV or Cable TV you can try these remote codes below for all 2 Series, 3 Series, 4 Series, 5 Series, 6 Series, and 7 Series Olevia HDTVs.

Cable TV Systems

Brighthouse (Remote Model UEI URC-11055)
1610
1144
1240
1331

Cable Vision
506

Charter (Moxie Box)
1144
1178

Comcast
1144
10159
10154
10088
11240
11331
21075

Cox (Remote Model UEI M720p01)
1610

Time Warner (Remote Model UEI URC-11055)
1144
1240
1331
1610

Time Warner (Remote Model UEI UR5L-8500L)
432

Time Warner (Atlas OCAP 5)
1610

Satellite TV Systems

Direct TV
127
506

Direct TV (Remote Model RC64RB)
11144
11240
11331
11610

Dish Network
506
127

For the Olevia LT-xxxxx series TV’s, you can use the codes listed under Philips, Yamaha, RCA, or LG.

OLEVIA multi-brand remote codes for TV’s.
1 – Turn on TV.
2 – Press and hold the TV key and enter the codes for your brand.
3 – If your TV turned off then you entered the right code and setup is complete.
(If not repeat with a different code.)

Still having issues? You can try the Olevia universal learning remote. The remote control model RC-LRN/LTL offers programming for most cable or satellite receivers, VCR’s, DVD players, or Blu-Ray players.

Need help with more OLEVIA remote codes or setting up your remote with your Olevia TV? Please leave a comment below.